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PRIVACY POLICY

PRIVACY POLICY (Privacy Policy)

 

DEFINITIONS:

 

AUTOOBRAS (female gender): refers to the company AUTOOBRAS and its respective corporate name;
and AUTOOBRAS (male gender): refers to the AUTOOBRAS software.

 

THEAUTOWORKSis committed to protecting your privacy and personal data. Through this Privacy Policy, we will describe our privacy and security practices implemented in the collection, use and other stages of processing personal information on our platform.

This policy also tells you how you can exercise your rights relating to these personal data processing activities.

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AUTOOBRAS may modify this Privacy Policy, through information disclosed on the platform's website (https://AUTOOBRAS.com.br) to improve, adapt or update it to legislative or jurisprudential changes.

Attention: the registration and subsequent navigation and use of AUTOOBRAS depends on the acceptance of the provisions of this Privacy Policy.

 

Thus, if the User does not agree with any of the conditions provided for, it is recommended that he disable the page without registering.

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  1. WHAT DATA IS COLLECTED AND HOW?

    • 1.1. AUTOOBRAS may collect and store the data collected in the act of registration and, subsequently, in the registration of additional information spontaneously offered by the User, such as, but not limited to:

      • 1.1.1. Registration Data: These are the personal data requested to complete your registration at AUTOOBRAS, namely: full name, e-mail, telephone, CPF/CNPJ, address, specialty.

      • 1.1.2. ERP Sienge data: These are the data necessary to connect our platform with SIENGE, namely: sienge site, user and administrator password. The connection to will be used exclusively to automatically download the data backup daily and restore it on the AUTOOBRAS platform. The connection can be canceled by you at any time.

      • 1.1.3. Financial Data: The financial data used to pay the recurring charge by credit card is not stored. The use of the CIELO collection platform is intended to offer a greater guarantee of security and a greater range of payment possibilities.

      • 1.1.4. Communications between you and AUTOOBRAS: information relating to communications between you and AUTOOBRAS by email, telephone, chat, chatbot, social networks and/or messenger (Whatsapp, telegram, among others).

    • 1.2. Some data may be collected and stored automatically, such as, but not limited to, characteristics of the access device and browser, IP number (Internet Protocol, network device identification number) with date and time information, origin of the IP, functionalities accessed, information about clicks, geolocation, among others.

    • 1.3. Data may be stored on servers located in Brazil and/or internationally.

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  2. HOW IS THE DATA USED?

    • 2.1. Your personal data may be used for the following purposes:

      • a) improve the experience of the website and mobile application;

      • b) issue reports, graphs and tables of expenses;

      • c) create alerts and events;

      • d) send the User communications of an advertising nature regarding AUTOOBRAS, as well as about the provision of our services, through whatsapp or e-mail;

      • e) carry out commercial, operational and statistical activities;

      • f) send content by e-mail, newsletter and other communications related to AUTOOBRAS, allowing the User, at any time, to express his opposition by deactivating his submissions;

      • g) carrying out commercial analyzes and building experience journeys for current and potential Users;

      • h) provide care when you need it;

 

3. WHO HAS ACCESS TO DATA?

  • 3.1.1. Personal data may be shared to comply with a legal, contractual or administrative obligation, to improve the products or services offered by AUTOOBRAS or in case AUTOOBRAS has external partners that provide WEB Hosting or maintenance services.

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4. HOW LONG DO WE KEEP YOUR DATA?

  • 4.1. The data will be kept in our database for the entire period that you remain registered on our platform and, thereafter, only within the legally established period.

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5. HOW DO WE PROTECT YOUR DATA?

  • 5.1. AUTOOBRAS informs that all user personal data is stored in encrypted form, in addition to being synchronized, processed and stored on servers with a high level of protection, guaranteeing banking-level security for all data in our base.

  • 5.2. The security measures taken seek to inhibit and prevent problems involving the processing of the data provided, even though there is no 100% (one hundred percent) secure system of protection against actions by hackers or third parties equipped with methods of obtaining information improperly. As a result, AUTOOBRAS is not responsible for illegal access, as well as for acts of third parties that succeed in collecting or using, by any means, registration data and information made available on the platform by the User.

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6. COOKIES

  • 6.1. Cookies are files created by frequented websites that record browsing information, allowing the User to stay connected, while remembering their website preferences and providing targeted content.

  • 6.2. AUTOOBRAS may use cookies to collect User information and improve the browsing experience. However, if the User wants to reject the installation of these cookies, he can block or eliminate them through the website (http://tools.google.com/dlpage/gaoptout) or in the browser's own preferences.

 

7. EMAIL MARKETING POLICY

 

  • 7.1. Sending e-mail marketing is within the standards established by the relevant legislation and codification, including the terms of the Self-Regulation Code for E-mail Marketing Practice (CAPEM), which provides for the use of this marketing tool based on ethics and responsibility, without prejudice to the concomitant application of applicable legislation in force.

  • 7.2. AUTOOBRAS is against sending emails without prior authorization (Anti-SPAM Policy). The use, by the mentioned company, of confirming data/registration with executable attachments (extension exe, com, scr, bat) and download/archive links is non-existent.

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8. HOW TO EXERCISE YOUR RIGHTS?

  • 8.1. In Brazil

    • 8.1.1. The General Law for the Protection of Personal Data (Law nº 13.709/2018), guarantees you certain rights and guarantees in relation to your personal data. AUTOOBRAS, complying with its obligation of clarity and transparency, in addition to detailing in this policy how it uses and protects your personal data, makes available, in this link, a free and easy channel for you to exercise your rights to:

      • 8.1.1.1. Request information about the processing of your personal data: You can confirm that we have processed your personal data, request access to them and correct incorrect data; request a list of all agents with whom we share your data;

      • 8.1.1.2. Portability: You have the right to request that your personal information be migrated to another organization;

      • 8.1.1.3. Request the deletion or anonymization of personal data: You have the right to ask us to anonymize or permanently delete your data, if they prove to be unnecessary or excessive for the purpose of the treatment, or if they are being treated in non-compliance with the LGPD;

      • 8.1.1.4. Consent revocation: You have the right to know the consequences of refusing to provide consent for the processing of your personal information and requesting its revocation.

    • 8.1.2. If you request the deletion of all data included in AUTOOBRAS, through the e-mail or the website, this will imply the impossibility of accessing any of the functionalities of AUTOOBRAS, as well as its subsequent recovery, except for those whose storage is authorized by law. . If the User is using the platform's Premium mode, after the deletion request, to reactivate the account, a new payment will be required.

    • 8.1.3. You can also contact our data officer at support@autoobras.com.br🇧🇷

 

9. DATA ON CHILDREN AND ADOLESCENTS

  • 9.1. AUTOOBRAS is not intended for children, therefore, and children under 16 years of age are not expected to register on our platform. We do not knowingly collect information from anyone under the age of 16. If parents or legal representatives believe that their children have sent us personal data, they can contact us by sending us an email at contact@autoobras.com.br🇧🇷

  • 9.2. If you are 16 years old and under 18 years old and intend to use our products and services, you must review this Privacy Policy with your parents or legal guardians to ensure that you understand all the conditions set forth herein. If you are under 16 years of age, AUTOOBRAS may request the consent of your parents or guardians so that you can use our platform.

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10. CONTACT AND QUESTIONS

  • 10.1. If you have any questions regarding compliance with this Privacy Policy, you should contact our supervisor at the email address below.

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EMAIL: contato@autoobras.com.br
SAO PAULO-SP

Last update: 10.10.2022

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